Hotel Operations Specialist

WHY KENES:
At Kenes, we foster a family-like work environment within a global company. We understand the significance of work-life balance and strive to create an atmosphere that supports personal well-being and professional growth. We believe in empowering our employees with knowledge and skills that propel their careers forward. Join Kenes and embark on a rewarding journey where you'll thrive both personally and professionally.

RESPONSIBILITIES: Provide excellent customer support to all Kenes Group clients; Conduct all hotels reservations along with payments, billing, invoicing, amendments, cancellations, etc.; Update the Kenes Group allotment systems with the necessary data; Communicate efficiently on a daily basis with all external suppliers, negotiate rates and deadlines; Work closely with all Kenes Group departments and project teams, outside suppliers, including hotels, local agents, wholesalers, pharmaceutical companies and travel agencies around the world; Meet and exceed the hotels' operations targets; The position requires occasional travel abroad, including representing Kenes Group on-site at congresses (4-5 times a year); REQUIREMENTS: Bachelor's degree – an advantage; Minimum of two years of experience in hotels, tourism, travel, or the events industry; Knowledge of rates and other established concepts in the hotel industry – an advantage; Extensive experience in a global work environment; Fluent English, verbal and written communication, other European languages – an advantage; Computer skills – full comprehension of Microsoft Office, ERP systems, interfaces between different systems; In case you are interested in this position, please submit your CV in English.
Only short-listed candidates will be contacted.
All documents will be treated with the strictest confidentiality!

Job Category: Hotel Operations


Job Type: Hybrid Full Time


Job Location: Sofia Madrid






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