Hostess Restaurant - Fijo Discontinuo - (Barcelona)

Empresas: Hotel Mandarin Oriental Barcelona What will be the main functions you will perform in your position? Major Responsibilities To meet and greet guests in a friendly, professional, and courteous manner, handling all transactions related to billing accurately and efficiently, enhancing the hotel's reputation for excellence Tools/Equipment Used Infosys System, RESPAK Systems, DELPHI Systems, Telephone, Microsoft programmes, Reservations Diaries, Cash floats Daily Duties To ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and demonstrate a professional image for our guests To check on stock of take away menus To attend pre-service briefings for daily updates To ensure that reservations are handled in a friendly and professional manner To organise the menus for each service To welcome and offer cloakroom assistance for bar guests To ensure that guests are seated according to their requirements To liase with the managers regarding any relevant guest requirements To wish "Farewell" to all guests, encouraging repeat custom Periodic Duties To support chef de rang and commis de rang on setting up the restaurant before and after the service Occasional Duties To assist in correspondence with guests To carry out any other reasonable requests as directed by your manager Requisitos :