Company Description
At ServiceNow, our technology makes the world work for everyone, and our people make it possible.
We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities.
By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity.
We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible.
We dream big together, supporting each other to make our individual and collective dreams come true.
The future is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the Fortune 500,
and we're on the 2021 list of FORTUNE World's Most Admired Companies.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
Role: ServiceNow is looking for a passionate, EMEA based, Technical Trainer who will deliver ServiceNow product training as part of our Training and Certification Delivery team in English and Spanish languages.
What you get to do in this role: Delivering technical content (across multiple products) at a variety of levels to different audience levels via classroom (public, onsite), virtual classroom, and recorded formats.Learn highly technical products quickly using pre-release documentation and pre-release software and hardware.Use exceptional verbal and written communication skills, including virtual/online delivery of multi-day classes.Contribute and assist in development of effective and sustainable training courseware and curriculum.Travel up to 50% (worldwide).Qualifications
To be successful in this role you have:
A strong technical background and experience with enterprise software (PaaS a plus) and programming languages (JavaScript preferred).Understanding of web technologies (HTML, CSS or JavaScript) and experience with any programming/scripting language essential.Knowledge and hands-on experience implementing ITSM/ITBM/GRC solutions or similar preferred.Background in (all or either) Service Management, ITBM, GRC, Security Operations, IT Operations Management preferred.High level of flexibility, creativity, and dependability.3-5 years of experience in a technical training environment required; some instructional design experience preferred.CTT+ or equivalent preferred.ITIL certification preferred.Additional languages: Spanish language is a must.Additional Information
ServiceNow is an Equal Employment Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
Please Note: Fraudulent job postings/job scams are increasingly common.
All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
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