The Position The Hire to Retire (H2R) Global Process Owner (GPO) is responsible, in collaborative partnership with Organon's HR organisation and other business functions, for the end-to-end definition, standardization, optimization and governance of the H2R process globally. This role serves as the single point of accountability for decisions pertaining to H2R process scope, documentation, performance metrics, control, continuous improvement, investments, and change management.
The H2R GPO will be accountable for the efficient and effective design of the H2R processes, in alignment with our Company's strategic and operational priorities, and in partnership with the Global Delivery Organization (GDO) to ensure they are positioned for execution success.
Organon was launched as a new company in June 2021. Since launch we have been working to improve our H2R processes. The GPO for H2R will be responsible for establishing the steady-state baseline management and performance of the H2R process and ensuring a strong and sound foundation. This includes detailing the roles and responsibilities with key stakeholders, core process mapping, establishing performance standards (KPIs) and measuring performance. Once this foundation has been cemented and the process stabilized, the H2R GPO will focus on driving standardization, technology process enablement and transformation of the H2R process globally to ensure that we accelerate efficiencies and deliver on the strategic priorities of the Company.
Responsibilities Alignment with Strategy – Once the current H2R process is stabilized and robust, the pathway to an improved future state can be set that is consistent with our Company's Strategy and GBS Operating Model and aligned with our Company's financial and strategic objectives.
Stakeholder Engagement – Collaborate with HR organization, local market teams, GDO and other functions to understand needs, gather input, drive alignment, communicate changes and performance, and ensure smooth implementation and simple, frictionless interaction with GDO teams.
Ownership – Understand the end-to-end process, its components, inputs, outputs, and interactions with other processes. Establish clear roles and responsibilities.
Design and Standardization - Redesign, standardize, and optimize H2R process ensuring uniformity, efficiency and compliance. Develop, document and maintain process maps, relevant policies, roles & responsibilities, controls, training and best practices.
Performance Measurement - Establish key performance indicators (KPIs) to measure the effectiveness of the H2R process. Track metrics related to process performance, quality, timeliness, and cost aligned with industry benchmarks.
Governance– Oversee adherence to H2R process, mitigate risks, and monitor implementation of standard requirements and performance.
Technology Enablement – Explore available technologies relevant to H2R process including automation. Set technology standard for H2R process and work closely with Business Technology (BT) to leverage technology to progressively transform process efficiency and effectiveness.
Continuous Improvement – In partnership with GDO and business analyze process performance data and understand evolving business needs, identify areas for enhancement, and implement changes to enhance efficiency, reduce costs, and deliver better outcomes.
People Leadership & Collaboration – Foster an environment that promotes growth, collaboration and continuous improvement for an existing team. Set performance expectations, drive accountability and provide coaching.
Required Education, Experience and Skills Minimum of Bachelor's degree required in a field of study relevant to H2R scope.
Operational understanding of how the H2R services and process(es) drive functional and organizational performance.
Proven ability to drive and implement transformational change in complex, global environment.
Proven record of deep business and end-to-end H2R process knowledge and deployment expertise.
Demonstrated experience in a key internal control, matrixed environment.
Maintain up-to-date understanding of industry best practices relevant to H2R.
Knowledge of core technology systems relevant to H2R process.
Strong operational process design and improvement skills.
Excellent project management skills, including the ability to manage multiple projects in a fast-paced environment.
Strong problem solving and analytical mindset.
Strong interpersonal and collaboration skills.
Outstanding communication skills, both written and verbal.
Ten plus years of prior professional experience in local and regional/global roles covering areas relevant to H2R scope.
Minimum five years of management experience or experience directing cross-functional teams.
Fluency in English; other languages valued.
Who We Are: Organon delivers ingenious health solutions that enable people to live their best lives. We are a $6.5 billion global healthcare company focused on making a world of difference for women, their families and the communities they care for.
US and PR Residents Only If you require reasonable accommodation(s) in completing an application, interviewing, or otherwise participating in the employee selection process, please email us at ******.
Search Firm Representatives Please Read Carefully
Organon LLC., does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms will be deemed the sole property of our company.
Applicable to United States Positions Only: Under various U.S. state laws, Organon is required to provide a reasonable estimate of the salary range for this job.
Employee Status: Regular
Relocation: No relocation
VISA Sponsorship: No
Travel Requirements: Organon employees must be able to satisfy all applicable travel and credentialing requirements.
Flexible Work Arrangements: Remote Work
Number of Openings: 1
Requisition ID: R526872
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