This job is with PageGroup, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Reporting directly to and working in close collaboration with the Head of Programme for Middle Office, you will be responsible for the following tasks:Support local, regional, or global projects and initiativesReview, understand and document current ASIS operating model and detailed processesReview, understand and document current systemsSupport on TOBE process design and documentation, including the needed controlsPerform and document Gap Analysis on process and systemsDefine, implement and report KPIs and SLAsPerform pre-go live readiness check with local and central organizationParticipate on and/or facilitate workshops for ASIS documentation and knowledge transferPrepare training material for central and local team, support on training delivery and follow-up on executionCreate Business Requirement documents for enhancements or bug resolution when applicableProvide test-case scenarios and support on testing when neededSupport on defining reporting needs and solutionsGreat opportunity to boost your career in Finance at an international company SSC in Barcelona.Requirements:Ideally 1-3 years of experience in:Process analysis, process engineering or business analysis rolesOperations management (finance and non-finance), involved in continuous improvement projects'Doer' attitudeProcess documentation, optimization, and re-engineeringSalesForce and NetSuite knowledge is a plusTicketing tool usage and/or configuration is a plusTools: PowerPoint, Excel, Visio (or other process design tools)Dynamic, curious, highly organized with a methodical approach and attention for detailRecruiting Industry knowledgeEnglish proficiency; other EU languages is a plusReporting skillsStrong Communication skillsStrong team spirit and empathyAbility to work under pressureAbility to successfully manage various projects simultaneouslyExperience in a very multinational environmentCompetitive compensation and benefits package in Barcelona, various well-being activity options.
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