Hermès, creadora, artesana y comerciante de objetos de alta calidad, es desde 1837 una maison familiar e independiente francesa con más de 20 000 empleados en todo el mundo. Impulsada por su permanente espíritu emprendedor y su constante nivel de exigencia, Hermès cultiva la libertad y la autonomía de cada individuo mediante una gestión responsable. La empresa perpetúa la transmisión de un savoir-faire excepcional mediante un fuerte anclaje territorial que respeta a las personas y los recursos. Dieciséis oficios nutren la creatividad de la maison, cuyas colecciones están presentes en más de 300 tiendas en todo el mundo.
What is Hermès Rise?Hermès Rise is a development programme offered by Hermès Europe & Middle East preparing employees to become managers in Retail. Through this 12 to 18 month programme, including a 3 to 6 month experience in another country, you will develop and gain skills to take your first managerial role in a store.
Are you attracted by the dynamic world of retail?Would you like to take the next step in your professional career and develop your skills as a future manager in a Hermès store in Madrid? If so, we invite you to join:
Hermès Rise - MadridWhat will your day-to-day life look like?The first 9 to 12 months of the programme will be spent in one of Madrid stores (Canalejas). You will then move to another store in Europe / Middle East for a period of 3 to 6 months. This will enable you to broaden your horizons and test your skills in a new team.
Throughout the programme, you will be trained by the teams in place. You will gain solid experience in all areas of retail at Hermès. You will develop your skills in product knowledge and client management, back-of-house operations and leadership. In addition to hands-on, in-store training, there will be offline and online training, and you actively participate in store projects.
Throughout the programme, you will report to the Store Manager and be an integral part of the management team. You will be supported by HR and the managers of the team and will have the opportunity to meet other Hermès Rise participants and learn from your peers.
If you have no retail experience, a 6-month phase may be added beforehand to enable you to learn the basics of sales and client service at Hermès.
Ultimately, the aim is for you to hold a FLOOR MANAGER POSITION in Madrid store (Canalejas). This position consists of:
Daily supervision of staff (coaching, training, organizing morning briefs and assisting in achieving sales objectives)Supports operations function and serves as the back up in the absence of the Store ManagerIdentifying sales opportunities, tracking delivery and special orders, partner with VM team to highlight business needsHermès Rise is for you if you:Have at least 3 years experience in another position in HermèsWant to become a manager in RetailHave a real appetite to work in a people facing environment (clients & teams)Are willing to relocate for at least part of the programme (min. 3 to 6 months)Speak fluent English and at least one other language. Spanish is compulsory.Have a valid work permit / visa possibilities for SpainHave a natural passion for service and an interest in driving a businessHave a team player attitude to reach a common goal & go the extra mileHermès Rise will offer you:The opportunity to discover all aspects of managing a Hermès storeA chance to step outside your comfort zone in a secure environmentA highly dynamic and energizing work environmentA made to measure career path with a structured approachWhat does our recruitment process look like?First step: A first discussion with local HR to understand your motivations.Second step: If your application is selected, you will be invited to the Hermès Rise selection day beginning of March 2025. You will meet other candidates, senior managers and HR specialists from Hermès Europe & Middle East. Through different exercises and activities, we will evaluate if you are ready to rise through the programme. All candidates will receive detailed feedback after this day to contribute to their personal development.Third step: If you successfully pass the selection day, we prepare your personalized programme starting in Madrid and you start to rise at Hermès from approximately May 2025 onwards. Your mission abroad will be defined at a later stage based on your profile, business opportunities and needs across Europe & Middle East.If you recognize yourself in this description, apply now!
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