(Hem847) Dutch Speaking Customer Experience Associate - Work

Requirements: What you will bring: Strong written and verbal skills in both Dutch and EnglishWork experience in retail or familiarity with e-commerce will be considered an assetSolution driven out of the box thinkingAn empathetic soul with the communication skills that matchAn entrepreneurial mindset to balance out the cons and benefitsA positive and adventurous attitudeA sponge that is willing to soak up all the knowledge and experience we offer We don't make excuses for why the customer's camera or balloons will not be delivered on time for his child's first birthday party! We provide solutions! If that solution doesn't exist, we simply create it and share our experiences with our colleagues so they can also put a smile on their customers' faces! Responsibilities: What you will do: Be the primary point of contact for customer requests, representing the Netherlands' leading online retailerHandle inquiries about product orders, payments and deliveries, as well as customer complaintsTurning every customer into a happy customer!Exchanging ideas and solutions with your colleagues!Enjoy your time in Greece! Benefits: What we offer: Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home here in Greece)Competitive monthly salary + 2 extra salaries per yearHealth benefits - extra private healthcare benefits on top of standard public insuranceNumerous perks and discountsFully renumerated training by certified instructors
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