David Kennedy Recruitment – Madrid, MadridDavid Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit a Head of Workforce Management BI for their brand new offices in Bucharest.Position: Head of Workforce Management BIEmployment type: Full-timeDUTIES AND RESPONSIBILITIES:Develop and implement workforce management strategies, policies, and procedures to meet business objectivesForecast staffing needs to ensure operational demands are met with the right talentManage scheduling processes using tools like UKG – Virtual Roster, Pit Manager, and Turnstiles softwareMonitor workforce data, identify trends, and recommend improvements in staffing and shift patternsCollaborate with internal departments to align workforce management with business goalsLead, coach, and motivate workforce management and business intelligence teamsProvide regular reports on staffing, labor costs, overtime, and employee satisfaction to senior managementManage the workforce management budget efficientlyDrive continuous improvement and best practices across workforce management processesDevelop and implement training programs for the workforce management teamBuild productive relationships with senior leaders and external partnersEnsure compliance with company policies and standards and report any violations.REQUIREMENTS:Minimum of 3 years of experience in same / similar role (WFM/WorkForce/Forecasting) and clearly able to demonstrate experience/abilitiesProficiency in English Romanian (written and verbal)Knowledge of Romanian Labor lawBachelor's Degree preferred or equivalent experience in a relevant fieldAdvanced skills in Microsoft Office tools (Excel, Word, PowerPoint, Outlook)Proven leadership experience managing high-performing teamsStrong decision-making and interpersonal skillsExperience within iGaming or Live Casino environments would be a huge advantageBENEFITS:Excellent remuneration package based on experience, skills, and performanceBe part of a dynamic international team with a positive and friendly atmosphereGuidance and tools to reach your full potentialComprehensive benefits including private health insurance, daily office meals, weekly therapeutic massage, wellness subscription card, and a quarterly bonusCareer development opportunities with continuous growth and improvement within a leading international tech companyComprehensive training following high industry standardsFriendly and supportive work environmentExceptional growth opportunities within an international company #J-18808-Ljbffr