Head Of Technical Support

Detalles de la oferta

David Kennedy Recruitment – Alcobendas, Madrid
David Kennedy Recruitment is working with an award-winning liquidity and technology solutions company who is seeking to onboard a Russian speaking Product Manager to join their team.
Position: Product Manager
Location: Remote/ GMT +4 (+-1 HR)
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:Conduct in-depth market research to understand industry trends, competitor activities, and client needs in the broker and financial services sectorIdentify opportunities and gaps to enhance offerings and drive growthCollaborate with key stakeholders to prioritize features and product improvements based on business impact and client feedbackWork closely with clients, sales teams, and customer support to gather and prioritize product requirementsTranslate customer needs into clear, actionable product specifications that align with business goalsPartner with engineering and design teams to develop and launch new features and product enhancementsMonitor the development process, ensuring timely delivery, quality, and alignment with product specificationsBuild and nurture strong relationships with clients, gathering feedback to improve product offeringsAct as the main point of contact for client inquiriesDefine, track, and analyze key performance indicators (KPIs)Continuously analyze product data and user feedback to drive data-informed decisions for improvementsCreate comprehensive training materials and product documentation to support clientsAssist in conducting training sessions for both clients and internal teams when neededREQUIREMENTS:Native/Fluency in English, both written and oral. B2 Level of RussianBachelor's degree in Business, Finance, or a related field. An MBA or equivalent advanced degree is preferredProven experience as a Product Manager, with a successful track record of delivering and scaling financial software solutionsSolid understanding of the brokerage and financial services industryExperience in managing referral programs in CFD tradingStrong analytical, problem-solving, and decision-making skillsExcellent communication and interpersonal skills, with the ability to work effectively across cross-functional teamsFamiliarity with agile development methodologies is an advantageExperience in gathering and translating customer requirements into actionable product featuresKnowledge of microservices architecture, orchestration, and message streaming technologiesFamiliarity with load testing toolsOFFER:Exciting opportunity to play a key role in shaping the future of a rapidly growing companyCompetitive salary and performance-based incentivesCollaborative and innovative work environment that encourages creativity and problem-solvingOpportunities for professional growth and career advancementProfessional development opportunities, including training and exposure to new technologiesFlexible working arrangements and a comprehensive benefits package
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Salario Nominal: A convenir

Fuente: Jobleads

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