Rohde & Schwarz products are on the edge of the technology, as well as our services. We offer our customers innovative and forward-looking service packages for optimal protection of their high-end equipment. As a reliable partner, we support them through all phases of the product life cycle with an extensive and constantly growing portfolio of services that can be tailored to their specific needs. In order to minimize downtime, R&S also offers onsite campaigns, doing all the necessary calibration and repair work efficiently at the Customer's site, without time-consuming logistics effort.We are now looking for an experienced and motivated onsite service campaign Manager who will be responsible for the coordination of all European onsite campaigns from our office in Madrid, Spain.Your tasksSteering and managing the Company's European service (Calibration) campaigns at Customer's site in coordination with Service Sales and the technical Service delivery team across EuropeResponsibility on the Campaigns Planning and Order ManagementManaging directly 2 team coordinators: a) Campaign Planning team coordinator (time scheduling, resources, service assignment) b) Campaign Order Management team coordinator (order booking and customer service)Leading 15 functional reports across the European matrix organization.Improving processes and harmonizing cross-location approaches (planning of time, costs and scope) to meet customer's requirements and increase efficiency.Creating transparency by developing and reporting suitable KPIs and initiating necessary improvements and innovations together with other business units.Developing a collaborative team culture across multiple locations and across boundaries.Reporting to Service & Project Manager R&S Spain.Your qualificationsDegree in Industrial Engineering, Business Administration or equivalent with relevant professional experience.Certification in PMP Project management Professional or similarExperience in leading European team across multiple locationsStrong understanding of multicultural environmentTechnical understanding and ideally experience in the service of electronic measurement technology.Proven success in the implementation of process introductions and improvements using state-of-the-art project management methods.Enthusiasm for driving changes within the framework of sustainable change managementStrong implementation skills combined with the ability to think structurally and communicate to different target groupsExcellent communication and analytical skills, strategic vision, with initiative to push the business.Ability to take and enforce decisions by himself/herself.Fluent in spoken and written English and SpanishWillingness to travel regularly for businessInterested? We are looking forward to receiving your application! Ideally, you should apply online with the reference number. If you have any questions, please feel free to contact your recruiting contact via LinkedIn.Equal opportunities are important to us. We are looking forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, ideology, disability, age as well as sexual orientation and identity.Reference number: 9523Recruiting Contact: Giovanna BranciforteRohde & Schwarz is a global technology company with approximately 14,000 employees and three divisions: Test & Measurement, Technology Systems and Networks & Cybersecurity. For 90 years, the company has been developing cutting-edge technology, pushing the boundaries of what is technically possible and enabling customers from various sectors such as business, government and public authorities to maintain their technological sovereignty.
#J-18808-Ljbffr
