Head of Applications CRM & PLMArxada is a global specialty chemicals business that's committed to solving the world's toughest preservation challenges through better science. We aim to help our customers develop more sustainable solutions that protect and maintain the health and wellbeing of people and extend the life of vital infrastructure while working to reduce our and our customers' ecological footprint. Sustainable preservation is one of our top priorities. We are making significant strategic investments that will not only decrease our own environmental footprint, but also help customers adapt to long-term environmental and social change through the development of cleaner, greener solutions.The Head of Applications comprehensively owns, leads, and handles CRM & PLM applications end to end, is the technology partner to the business for this domain and achieves our business goals by enabling business capabilities through powerful applications. The Head of Applications CRM & PLM focuses on consulting business owners, providing best service levels for daily operations, and ensuring an end-to-end optimized, cost-efficient, and secure application landscape.Essential Job Functions:Lead and run CRM & PLM Apps globallyAct as Technology partner to the business for CRM & PLM applications to optimize process and business resultsHandle all required service providers and ensure SLA'sAct as the domain architect and pro-actively look for optimization potentialDecide the best technological solution for business capabilities and requirementsManage budget and continuously review for cost efficiencyCollaborate with all relevant business and IT functions, and support other functions when requiredAct as IT counterpart for global process and business owners, and take care of escalations for issues in the CRM & PLM domainPro-actively review the application landscape end-to-end to identify and address operational, financial and technological opportunities and risksLead the team to deliver highest quality resultsEnsure secure application development and collaborate closely with Information Security to identify and handle risksMotivate change in the organization and deliver high quality results fastQualifications & Experience:Bachelor's degree in business informatics or equivalent experienceMaster's degree in business informatics or a related field is preferred, but equivalent experience will also be consideredMin. 5+ years' demonstrated ability in Application and Process managementMin. 2+ years´ Operational CRM & PLM experienceSuperb communication skills in English (and German preferred)Experience with agile project methodologiesArxada is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
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