Job Number: 24077774Job Category: Food and Beverage & CulinaryLocation: W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, SpainSchedule: Full-TimeLocated Remotely? NRelocation? NPosition Type: Non-ManagementResponsibilities:Answer guest questions or concerns regarding the origin, vintage, and style of various wines.Check quality and quantity of all stock and supplies.Requisition all supplies and perform bottle-for-bottle liquor restock.Communicate last call at designated closing time.Prepare drink orders for guests according to specified recipes using measuring systems.Issue, open, and serve wine/champagne bottles.Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.Obtain change required for expected business level, keeping bank secure at all times.Secure liquors, beers, wines, coolers, cabinets, and storage areas.Anticipate and communicate replenishment needs promptly.Ensure staff is working together as a team.Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees; serve as a role model.Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.Speak with others using clear and professional language.Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.Ensure adherence to quality expectations and standards.Read and visually verify information in a variety of formats (e.g., small print).Stand, sit, or walk for an extended period of time or for an entire work shift.Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.Move through narrow, confined, or elevated spaces.Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.Reach overhead and below the knees, including bending, twisting, pulling, and stooping.Perform other reasonable job duties as requested by Supervisors.Preferred Qualifications:Education: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: None.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe.Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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