JOB DESCRIPTION
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society.
Our workplace embraces diversity and inclusion; it's a place where you can grow, belong, and thrive.
Your day at NTT DATA
The Client Manager is a seasoned subject matter expert. This is a quota-bearing sales persona and is primarily responsible for taking full ownership of assigned accounts and managing and growing relationships to drive expansion and renewals across all solution areas.
This role is able to do so by leveraging the company's tools and methodologies to analyze the client's situation and business requirements.
This role possesses advanced planning skills to coordinate the interaction of a number of company role-players in different geographies during the sales engagement.
The Client Manager displays strategic thinking capabilities, a high level of business acumen, and deep knowledge of the latest trends in terms of technology sales methods and approaches.
What you'll be doing Key Responsibilities: Manages and grows relationships to drive expansion and renewals across all solution areas within assigned regional clients.Builds relationships and influences stakeholders.Works with and through the company's network of offices to deliver an excellent client experience in each relevant market.Realizes revenue and margin targets and maximizes sales opportunities through connecting client needs with company offerings and solutions.Develops and drives organization strategy with local client managers within assigned regional accounts.Uses engagement skills to establish account strategies with key stakeholders.Minimizes churn and maximizes retention in assigned accounts.Uses the company's sales tools (for example, Salesforce.com) and methodology to effectively manage the accounts, opportunities, pipelines, and forecasts.Be fully aware of and understand the International Trade Policy.Meets or exceeds quota targets through comprehensive account management.Grows the profitability, revenues, and client satisfaction levels for the company's regional clients' portfolio.Drives passionately for client satisfaction throughout the entire lifecycle of the clients' buying process, by taking ownership of the commercial agreement for each client.Generates demand by assisting clients to identify current needs and effectively articulating how the company can add value through services and solutions.Approaches the management of the account systematically by identifying the strategy which will be used to develop and grow the account profitably.Performs vulnerability analysis of the company's position in comparison to that of competitors and vendors to ensure the client's requirement is at the heart of the proposed solution.Positively influences and enables financial control, governance, and compliance in a region throughout the area of specialization to prevent and reduce financial costs.Acts as the first point of contact for client issues. Knowledge and Attributes: Sales business acumen.Sales client engagement and management.Sales solution skills.Sales pursuit. Academic Qualifications and Certifications: Bachelor's degree or equivalent in business or a sales-related field.Relevant vendor certifications would be advantageous. Required Experience: Seasoned experience in a global partner management role.Seasoned experience in a sales environment and/or customer service role.Seasoned experience in the IT or professional services industry with a focus on business development and/or sales.Seasoned experience in driving alignment to a common vision and working across multiple stakeholders to achieve sales growth.Seasoned sales orientation with experience working with clients and business teams to create sales-oriented solutions and services.Seasoned experience gained in a similar client manager role.Seasoned experience working with Salesforce.com contact platform. Workplace type: Hybrid Working
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.
We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.
Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation, and management of applications, infrastructure, and connectivity.
We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.
Join our growing global team and accelerate your career with us. Apply today.
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