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H947 | Junior Guest Operations Coordinator

Detalles de la oferta

.About UkioWe are one of the most promising startups of 2023 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well.Ukio's mission is to empower individuals to live where they want, when they want. We do this by disrupting the traditional residential real estate market, providing fully furnished and artfully designed apartments for stays starting at one month. We remove all the hassle around finding a rental with no long-term contracts, security deposits, broker fees, moving / buying furniture, etc., giving choice and flexibility to allow people to plant their roots anywhere.Backed by Europe's best Venture Capital firms, this year will be vital in our growth as we look to further build out our team, further establish ourselves in our current markets, and expand our reach into multiple new markets. We are currently ranked in the top 10 startups in Spain by Linkedin, and we have successfully raised a Series A investment round of €27 million that will help propel our growth throughout Western Europe and bring us closer to reaching our goals.Our cultureWe honor diversity, compassion, and honesty above all else in our team. We've already got a great mix of dedicated, collaborative, and results-driven people and are looking for more like-minded folks to join our team. In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who embrace dynamic environments and take on and build up projects from scratch.RoleAs a Guest Operations Coordinator you will be responsible for the entire lifecycle management of bookings, from initial booking to post-check-out, ensuring a seamless and efficient process that meets Ukio's high standards of service and customer satisfaction. As the primary point of contact between all stakeholders including the Guest Team, Sales Team, Strategy & Transformation, IT, and Finance you will coordinate efforts across departments to ensure that all bookings are managed smoothly, on time, and to the satisfaction of all parties involved.ResponsibilitiesBooking Management: Oversee and manage the entire lifecycle of bookings from initial booking to post-check-out, ensuring all processes are completed accurately, efficiently, and on time. Serve as the main point of contact for all stakeholders involved in the booking process.Stakeholder Coordination: Develop and maintain strong relationships with key stakeholders to ensure alignment and effective communication throughout the booking process.Operational Excellence: Work as part of a team to ensure all bookings are handled efficiently, while taking ownership of the overall process


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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