Jun 16, 2024 - Eventbriteinc is hiring a remote Campaign Operations Manager. Location: Spain.THE TEAMThe Marketing Strategy & Operations team at Eventbrite is at the forefront of optimizing our marketing engine for peak performance, ensuring efficiency, effectiveness, and scalability across the board. Our mission is to streamline marketing strategic planning, operational efficiency, tool implementation, and governance within the marketing function. We're dedicated to making sure that the marketing engine not only runs like a well-oiled machine but also effectively supports our end users and scales seamlessly in an ever-evolving marketplace.THE ROLEAs a Campaign Operations Manager, you'll be instrumental in orchestrating multi-channel marketing campaigns that support Eventbrite's marketing and brand strategy. This entails working closely with the campaign owners on the planning, execution, and optimization of campaigns across various digital platforms to drive brand awareness, customer engagement, and lead generation.A Day in Your RoleImagine starting your day with a team meeting where creativity and strategy blend seamlessly. Here, you'll align on campaign priorities, review progress, and tackle any roadblocks with cross-functional stakeholders working with you on the campaign. Afterwards, you dive into our project management tool, to update campaign timelines and ensure everything is on track and deadlines are met.As the day unfolds, you'll wear many hats, transitioning smoothly between coordinating with our talented content creators, innovative designers, and data-driven analysts. Your mission? To ensure every campaign element is perfectly synchronized and ready for a flawless launch. Your problem-solving skills shine when challenges arise, keeping operations running like a well-oiled machine.In the afternoon, you become a data detective, analyzing campaign performance and transforming numbers into actionable insights. You prepare detailed reports that highlight successes and uncover opportunities for optimization. Wrapping up your day, you engage in strategic discussions, brainstorm future campaigns, and refine processes to drive even greater efficiency and impact.RESPONSIBILITIESProject manage and coordinate multi-channel digital marketing campaigns from inception to completion.Collaborate with the campaign owner and cross-functional teams (i.e. content, design, analytics, and event creators) to ensure timely and effective campaign delivery.Maintain and update project timelines, campaign calendars, and dashboards.Analyze campaign performance data to generate insights and recommendations for optimization.Implement best practices for campaign operations, including workflow management, documentation, and governance.Troubleshoot and resolve issues that may impact campaign execution.Continuously evaluate and improve campaign processes for efficiency and scalability.
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