[Gzq575] | Receptionist

As a Bilingual Receptionist onboard our cruise ship, you will play a crucial role in enhancing the overall guest experience by providing exceptional customer service to our diverse clientele. Fluent in either Greek and Spanish, you will be responsible for creating a welcoming and efficient front desk environment, ensuring smooth communication between guests and the ship's staff.ResponsibilitiesFront Desk Operations:- Greet and welcome guests upon embarkation and throughout their stay.- Manage check-ins, check-outs, and assist with guest inquiries.- Handle reservations, cancellations, and modifications with accuracy.Communication:- Serve as a point of contact for guests, addressing inquiries and providing information.- Facilitate clear communication between guests and various departments on the cruise ship.- Translate announcements and information into Greek, Spanish, and English as needed.Language Proficiency:- Fluent in both Greek and Spanish; proficiency in English is also required.- Assist guests who may require language support in Greek or Spanish.- Ensure effective communication with guests and crew members in multiple languages.Customer Service:- Provide exceptional customer service to enhance the overall guest experience.- Address and resolve guest concerns, escalating issues when necessary.- Anticipate guest needs and proactively assist in making their cruise memorable.Administrative Tasks:- Maintain accurate records of guest interactions and transactions.- Assist with inventory management and distribution of ship information.Salary: 1,200.00€ - 1,400.00€ per month
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