(Gz180) - Ukrainian/Englishb Customer Support Specialist

Hotelston is a wholesale (B2B) travel service reservation company.
Our product Hotelston.Com is used by over 10,000 travel agents and tour operators in 15+ countries.
Hotelston aims to provide the best price and after-sale support for travel business professionals as well as end-customers.
In order to provide the best support for our customers, we are growing and currently looking for an Italian Customer Support Specialist (B2B): Tasks: Provide customer support by phone and email Manage travel service (hotel, transfer, attraction) bookings Resolve customer issues and complaints Manage and review contracts Handle special offers, stop sales Requirements: Fluent in Ukrainian/Russian (both spoken and written) Very good knowledge of English Attention to details Critical thinking and problem-solving skills Ability to manage multiple tasks simultaneously Customer-oriented communication skills Ability to work on Saturdays (depends on agreement) Advantages: Experience in customer support Experience in tourism Other language skills We Offer: Competitive salary Superior offers for your holiday/travel services Investments in your professional development Work from home possibilities (2 days per week) Modern office in the center of Santa Cruz Free parking near the office Relaxed atmosphere with a rest zone, free snacks and coffee, rooftop terrace Team building events #J-18808-Ljbffr