DESCRIPTION
In the EU, we continue to observe an unprecedented wave of legislation that impacts Selling Partner (SP) experience, constrains selection, and jeopardizes GMS.
This increases the complexity and cost of selling in the EU and makes compliance the primary barrier to SP launches in the region.
This role is an exceptional opportunity to lead and transform a team based across two locations (Bratislava and London).
As the Manager of this team that is transitioning newly from the Tax org to the 3P org, you will be responsible for establishing the critical operational foundations required for long-term success.
These would include, but are not limited to:
Defining the long-term strategy;Defining meaningful key performance indicators;
setting clear service level agreements, and implementing regular business review cadences to track progress and drive continuous improvement.
You will also play a pivotal role in enhancing the team's operational efficiency and compliance by assessing current tools and technologies, identifying gaps, and influencing digital solutions to drive productivity and accuracy of work.
If you have a proven track record of building and managing high-performing teams, collaborating, and communicating effectively across levels - we want to hear from you.
Role can be based in Clichy (France), Barcelona (Spain), or Bratislava (Slovakia).
Key Job Responsibilities Set team strategy and establish from the ground up a robust performance management framework, including KPIs, SLAs, and reporting mechanisms to drive continuous improvement.Automate and optimize 'Take downs and seizures processes' (Funds/inventory enforcement/release, payments to authorities, donations) to enhance team productivity and accuracy.Partner with stakeholders to identify and mitigate operational risks, ensuring policy compliance across all critical processes.Onboard Trade regulators' take down requests into the team.Work with Tech teams and 3P de-risking managers on automating and harmonizing the tasks implemented by the 40 HC operations team in India.Coach and grow team members. About the Team
Cool environment, the team is collaborative where we help each other.
We work hard and have fun!
BASIC QUALIFICATIONS Track record of successfully managing teamsExperience in project/program/product managementStrong influencing skills and stakeholder managementCrisp oral and written communicationStrong business acumen with analytical skillsStrong deep dive, bias for action, ownership, invent and simplify, hire and develop the best PREFERRED QUALIFICATIONS MBA holder from a top schoolAbility to write code in SQL, VBA, Python, etc.
Amazon is an equal opportunities employer.
We believe passionately that employing a diverse workforce is central to our success.
We make recruiting decisions based on your experience and skills.
We value your passion to discover, invent, simplify, and build.
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