Gv Sr Application Services Consultant (Jl-391)

POSITION GOAL: To deliver configuration/consulting services to ADP GlobalView (SAP HCM-ES).
Ensure clients experience World Class service when engaged.
JOB RESPONSIBILITIES:
Provide consulting services to client base.
Provide guidance on design and configuration of solutions as well as provide functional/technical expertise.Provide post-live issue resolution within Service Level Agreement timeframes (investigation, solution identification, recommendation, configuration, unit testing and documentation).Deliver effective client communications.Create and send Customer messages to SAP to request support and corrections.EDUCATION & CERTIFICATION REQUIREMENTS:
SAP certification or equivalent SAP work experience.SKILLS & ABILITIES:
3 years of experience with SAP HCM (Spanish Payroll)Uses Resources to Resolve Routine IssuesResolves Variety of IssuesResolves Wide Range of IssuesContributes to developing Organization ObjectivesDiversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve

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