Main responsibilities:
Contact customers for different business units with past due balances to facilitate payment, payment commitment, and follow up on payment promises.Review account status, advise customer of status, and request additional information as needed on inbound/outbound calls.Communicate with collection agencies and prepare legal documents.Assist the finance team with relevant tasks.Sending reminders to customers about their overdue balances.Coordinating with the finance and commercial teams in the group to achieve results.Implementing and improving collection strategies tailored to each business unit.Qualifications:
Bachelor's degree in business or related fields preferred.Collections experience is required.Proficiency in spoken and written English, other languages are a plus.Attention to detail and accuracy.Strong analytical and problem-solving skills.Good communication skills and the ability to collaborate with other team members.Ability to work independently and take initiative.Keystone Education Group: Keystone is trusted by more than 120 million unique prospective students every year to help students and learners make one of the most important decisions of their lifetimes, namely, which higher education degree program or course to attend. Headquartered in Oslo, Norway, Keystone is backed by Viking Venture and Verdane, two leading Nordic venture firms. With offices across the Nordics, Germany, and the UK, Keystone has an international staff of more than 800+ employees. We are a vibrant and talented group of global citizens with a true passion for education and technology, and our vision is to help everyone in the world find the right education. Keystone is an equal opportunity employer. We celebrate diversity and are deeply committed to fostering an inclusive environment for all employees.
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