Guest Relations Officer

Stayhost offers a range of services for property owners, investors, tenants, and promoters, specializing in holiday rental management. The portfolio includes over 150 properties from small apartments to luxurious beachfront villas on the Costa del Sol. Our office is situated in Marbella, a vibrant location offering a unique blend of culture and leisure.Role DescriptionThis is a full-time on-site role for a Guest Relations Officer at Stayhost in Marbella. The Guest Relations Officer will be responsible for ensuring customer satisfaction, handling guest relations, managing customer service inquiries, and maintaining effective communication with guests and staff.QualificationsGuest Relations and Customer Satisfaction skillsStrong interpersonal skills and ability to resolve conflictsAttention to detail and organisational skillsAbility to work in a fast-paced environmentPrevious experience in the hospitality industry is a plusFluency in multiple languages is an advantage
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