Guest Relations Intern In Phuket, Thailand - (Madrid)

Empresas: RMC AsiaRMC Asia is looking for talent to join as guest relations interns at Hilton Hotels & Resorts in Phuket, Thailand! This opportunity is part of RMC Asia's Cultural Exchange Programs, which offer a range of internships, management training, and contractual positions within hotels and resorts across Asia. Gain experience working in an international-scale hotel while exploring dynamic possibilities in Thailand. Don't hesitate — apply today! DETAILS ? Host: A 5-Star Resort by Hilton Hotels & Resorts ? Destination: Phuket, Thailand ? Department: Front Office ? Program: Hospitality & Business Internship ? Duration: 6 - 12 months ? Intake: August 2024 onwards GUEST RELATIONS - RESPONSIBILITIES ? Review arrival lists to welcome guests ? Attend to special guests (e.g. VIPs) and answer their inquiries ? Provide information about hotel services, amenities, areas, and venues ? Anticipate guest needs and build rapport with customers ? Address customer complaints ? Record information in the logbook daily ? Ensure compliance with health and quality standards ? Other related duties in the front office department PROGRAM BENEFITS ? Accommodation ? Visa sponsorship ? Monthly allowance ? 2 - 3 on-duty meals per day ? Local transportation ? Uniform with laundry service ? Group insurance ? Arrival support ? Recruitment opportunity by the host ? An unforgettable educational travel experience ? Additional benefits provided by the host!Requisitos : ? Enrolled students only ? School, college, or university reference letter ? Conversational English ? Well-groomed ? Pleasant personality ? Clean criminal record ? No drug abuse ? Minimum 6 months passport validity