Guest Relations Intern In Hong Kong - (Madrid)

Empresas: RMC AsiaOn behalf of The House Collective's 5-star hotel in Hong Kong, RMC Asia is recruiting guest relations interns to join the hotel's team! As part of our Cultural Exchange Programs (hospitality internships, management training, and contractual positions in Asia), this internship offers various benefits for participants, including access to the international job market, networking opportunities, professional development, and valuable cultural exchanges. Get started and apply now! DETAILS ? Host: A 5-Star Hotel by The House Collective ? Destination: Hong Kong ? Department: Front Office ? Program: Hospitality & Business Internship ? Duration: 6 months ? Intake: September - November 2024 GUEST RELATIONS - RESPONSIBILITIES ? Review arrival lists to welcome guests ? Attend to special guests (e.g. VIPs) and answer their inquiries ? Provide information about hotel services, amenities, areas, and venues ? Anticipate guest needs and build rapport with customers ? Address customer complaints ? Record information in the logbook daily ? Ensure compliance with health and quality standards ? Other related duties in the front office department PROGRAM BENEFITS ? Housing arrangements ? Visa sponsorship ? Monthly allowance ? 2 - 3 on-duty meals per day ? Uniform with laundry service ? Medical insurance ? Arrival support ? Recruitment opportunity by the host ? An unforgettable educational travel experience ? Additional benefits provided by the host!Requisitos : ? Enrolled students in college or university ? Mandatory college or university reference letter ? Conversational English ? Well-groomed ? Pleasant personality ? Clean criminal record ? No drug abuse ? Minimum 6 months passport validity