Empresas: RMC AsiaRMC Asia is representing Fairmont Hotels and Resorts in Abu Dhabi to recruit guest relations interns! This internship is one of the program options within RMC Asia's Cultural Exchange Programs, which also encompass management training and contractual positions at luxury hotels and resorts all over Asia. Begin your journey to become a valuable hospitality professional by sending us your resume now! DETAILS ? Host: A 5-Star Hotel by Fairmont Hotels and Resorts ? Destination: Abu Dhabi, United Arab Emirates ? Department: Front Office ? Program: Hospitality & Business Internship ? Duration: 6 - 12 months ? Intake: August - October 2024 GUEST RELATIONS - RESPONSIBILITIES ? Review arrival lists to welcome guests ? Attend to special guests (e.g. VIPs) and answer their inquiries ? Provide information about hotel services, amenities, areas, and venues ? Anticipate guest needs and build rapport with customers ? Address customer complaints ? Record information in the logbook daily ? Ensure compliance with health and quality standards ? Other related duties in the front office department PROGRAM BENEFITS ? Accommodation ? Visa sponsorship ? Monthly allowance ? 3 on-duty meals per day ? Local transportation ? Uniform with laundry service ? Medical insurance ? Arrival support ? Recruitment opportunity by the host ? An unforgettable educational travel experience ? Additional benefits provided by the host!Requisitos : ? Enrolled students or recent graduates within 24 months ? School, college, or university reference letter ? Conversational English ? Well-groomed ? Pleasant personality ? Clean criminal record ? No drug abuse ? Minimum 6 months passport validity