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Apply now Position: Guest Relation & Butler Assistant Trainee ( Internship # 530403 )
Property / Office: Mandarin Oriental Ritz, Madrid
Location: Madrid, Spain
The Company
Mandarin Oriental Hotel Group, award-winning owner and operator of some of the world's most prestigious hotels and resorts. The Group now operates or has in development 36 hotels with more than 11,000 rooms in 25 countries in key business and leisure destinations.
The Hotel
Renowned Parisian designers Gilles & Boissier, have created a sophisticated residential design for the 100 rooms and 53 suites, including several one-of-a-kind specialty suites, featuring unique design elements inspired by the hotel's historic connections to the city, Spanish culture and art.
With a stunning and meticulous restoration that celebrates César Ritz's pioneering spirit, a prestigious central location, five restaurants and bars overseen by one of Spain's most celebrated chefs and exceptional leisure and wellness facilities, Mandarin Oriental Ritz, Madrid is set to become the city's most luxurious hotel.
Responsibilities
• Act all the times as Hotel Ambassador.
• Deliver items to guestrooms promptly to include: Messages, Mail & Faxes, Packages, Flowers, Sundry items requested by guests, and gift items & Amenities.
• Initiate contact with guests entering the hotel.
• Ensure security of guestroom access.
• Understand guest inquiries and provide responses.
• Assist Doormen or Porters when appropriate.
• Other duties as deemed appropriate by the Chef Concierge and Bell Captain.
• Assist Concierge/Butler Colleagues with guest requests and services, including retrieval of theatre tickets, flowers and other items as requested.
Advertised: 04 Jun 2024 Romance Daylight Time
Applications close: 01 Sep 2024 Romance Daylight Time
Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group's name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter. We will email you new jobs that match this search.
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Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place. On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process. Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group's name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office. If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter. We offer casual contracts in our Housekeeping department.
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