Guest Experience Manager - Operations Center Barcelona "Whatever story you choose, you are the star" At Meliá Hotels International, you have the power to create your future.
For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day.
We are by your side to help you go beyond your limits, to celebrate every victory with you.
Because together, we are the stars of our own stories.
More than 380 hotels in over forty countries prove the success of our unique way of understanding and living leisure.
If you are a warm, professional, hospitable, and creative person, Meliá Hotels International is the company for you.
Mission of the Position Oversees compliance with the quality standards established for the different hotel departments and ensures that all brand and operational manuals are updated and adapted to the idiosyncrasies of each hotel.
What are we looking for? 3 to 5 years' experience in a similar position in a hotel or Corporate Office. University degree in Tourism, Business Administration, or other relevant university education for the position. Global and strategic vision, results and customer orientation, change management, influence and negotiation, leadership, and teamwork. Advanced level of English, third language desirable. Commitment to live in Barcelona. What benefits do we have for you? If you love to travel, Melia Hotels International is the place to work.
We have excellent discounts through our global My MeliaRewards program for you, your family, and friends. At Melia the protagonist is you!
You choose how far you want to go, and for this, we have different development plans to offer you opportunities for growth and to fulfill your professional dream. Meliá Hotels International has developed a learning model focused on you, centered around continuous and experiential learning that can accompany you in your professional development. Corporate Social Responsibility is of vital importance to us, and for this reason, we give the opportunity to participate in different events and social activities of diversity and social inclusion. What will it be like to work for Meliá Hotels International? Meliá Hotels International is unique among the 20 largest international hotel groups in having an origin in leisure and the ideal size to combine exceptional hospitality with management that is efficient and close to its stakeholders.
All of this, along with our Spanish warmth and passion, makes us distinct and different.
We are an equal opportunity employer and value diversity.
We do not discriminate on the basis of disability, race, religion, age, or any other basis protected under federal, state, or local laws.
We believe that diversity and inclusion among our teammates are critical to our success as a global company.
If you want to know more about what it's like to work with Meliá, follow us on: INSTAGRAM - TWITTER - LINKEDIN - FACEBOOK
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