.As a Growth Specialist , you will be a part of our Growth team and will be responsible for creating captivating experiences such as guides, tutorials and videos to drive customer engagement - user onboarding, activation, feature adoption and use cases implementation.
You will collaborate closely with other members of the Growth team, Product, Engineering and Marketing teams to identify, test, and scale growth opportunities across customer lifecycle.
If you are looking for an opportunity to have a growth impact in one of the fastest growing scaleups in Europe.
Are you curious, with a sense of ownership, not afraid to challenge the status quo and have a customer's well being as a top priority?
Keep reading!
What you'll do: Develop and implement growth related in-product initiatives with emphasis on improving and optimizing user activation and retention Create engaging short product videos, GIFs, animations, and in-product tutorials that help more users to understand Make's core capabilities Closely collaborate with User Research, Design, Growth Marketing, BI Analytics, Product and Engineering teams to achieve our goals with a major impact on improving and optimizing user experience Create, execute and validate A/B tests and experiments Be able to dive into quantitative and qualitative insights about our users Stay up-to-date on industry trends, emerging technologies, and user needs Monitor and report on business metrics to stakeholders What we are looking for: At least 2 years as a Growth Specialist, eCommerce Specialist, Video Content Specialist, E-learning Content Specialist or similar position Experience in a SaaS environment is a big plus Understanding of SaaS conversion funnel and product-led growth principles Some experience with A/B tests Hands-on experience with product adoption tools (i.E.
Userflow, Candu, Chameleon etc.)
and familiar with video content building tools (i.E.
Veed, Screen studio, Loom, Arcade etc.)
or other design creation tools (Figma, Canva, Adobe etc