.As a Growth Specialist, you will be a part of our Growth team and will be responsible for creating captivating experiences such as guides, tutorials, and videos to drive customer engagement - user onboarding, activation, feature adoption, and use cases implementation.
You will collaborate closely with other members of the Growth team, Product, Engineering, and Marketing teams to identify, test, and scale growth opportunities across the customer lifecycle.If you are looking for an opportunity to have a growth impact in one of the fastest growing scaleups in Europe.
Are you curious, with a sense of ownership, not afraid to challenge the status quo, and have a customer's well-being as a top priority?
Keep reading!What you'll do:Develop and implement growth-related in-product initiatives with an emphasis on improving and optimizing user activation and retention.Create engaging short product videos, GIFs, animations, and in-product tutorials that help more users to understand Make's core capabilities.Closely collaborate with User Research, Design, Growth Marketing, BI Analytics, Product, and Engineering teams to achieve our goals with a major impact on improving and optimizing user experience.Create, execute, and validate A/B tests and experiments.Dive into quantitative and qualitative insights about our users.Stay up-to-date on industry trends, emerging technologies, and user needs.Monitor and report on business metrics to stakeholders.What we are looking for:At least 2 years as a Growth Specialist, eCommerce Specialist, Video Content Specialist, E-learning Content Specialist, or similar position.Experience in a SaaS environment is a big plus.Understanding of SaaS conversion funnel and product-led growth principles.Some experience with A/B tests.Hands-on experience with product adoption tools (i.E.
Userflow, Candu, Chameleon, etc.)
and familiarity with video content building tools (i.E.
Veed, Screen Studio, Loom, Arcade, etc.)
or other design creation tools (Figma, Canva, Adobe, etc.
).Advanced English language skills, both written and spoken.Demonstrate ability to identify and reduce friction in the user experience.Curious, analytical, and somewhat opportunistic.Willing to experiment and foster a fluid and dynamic team environment.Willing to challenge the status quo and question assumptions.Interested in automation/integration platforms.What we offer:RSUs grant in a rapidly growing company raising its value every day.Annual bonus.Multinational team with 42 nationalities creating the future of automation.Learning & Development plan (online language, professional courses, conference tickets, and other trainings) & 2 Company Learning Days per year.3 Company Impact Days per year.Notebook/Macbook and 34'' curved monitor.25 days of vacation, company day off on 31st December.10 care days to care for your loved ones.Extra parental vacation (3-6 months).RSUs grant for a newborn child.Life insurance.Gympass