What is Exoticca?
Exoticca is a pioneering online travel agency that has revolutionized the conception, production, and e-commerce of long-distance dream trips. At the core of Exoticca's brand equity is the commitment to "creating life milestones." We believe in delivering best-value trips, exploring unique destinations, curating extraordinary travel experiences, and demonstrating genuine care for both our customers and the planet. We are a professional, dynamic, multicultural team in rapid international growth, seeking new partners to help us create the best and most forward-thinking travel company of our generation.
Growth Team Responsibilities:
- Define and develop the growth strategy of the company.
- Identify and develop international geographical expansion opportunities.
- Identify and develop new growth channels.
- Explore "grey label" opportunities, reseller partnerships, joint ventures, and other growth strategies by market.
- Develop the B2B and B2B2C strategies and key markets.
- Manage new channels P&Ls.
- Coordinate and align resources across the company to develop the business: Finance, Call Centre, Operations, Technology, Product, and Marketing.
- Establish local alliances to build strategic partnerships to drive company growth.
- Explore and lead M&A opportunities that complement Exoticca's growth.
What is our proposal?
As a Group Travel Specialist, you are responsible for:
- Receiving and handling the group's travel requests from travel advisors in the US and Canada.
- Participating in the creation of their quotes and working with the advisors until the quote is accepted or declined.
- When the price is accepted by the travel advisor, your job will be to handle the process of creating reservations in Exoticca's system and provide all the booking tools the travel advisor might need to start booking their customers.
- Track the group performance.
- Pass the offline booking to the B2B Call Center Sales team.
Requirements:
- Travel Advisor or Customer Service in Travel experience.
- Communication skills (written and verbal).
- Fluency in English.
- Organization.
- GDS and Computer Skills.
- There is a great deal of multi-tasking involved in these roles and your ability to quickly and confidently navigate a number of systems at once will be vital.
- Sales experience will be beneficial to negotiate prices with the TA.
Benefits:
- Competitive compensation package in line with job responsibilities and experience.
- Flexible compensation management for diet, transportation, private health insurance with Cobee.
- Hybrid work model: Offices in Barcelona city.
- Permanent contract from the start.
- Travel packages at reduced prices as a perk for employees!
- Unlimited coffee, language lessons, quarterly teamwork activities, global biannual parties.
- Join a fun and motivated multicultural team at an agile and rapidly growing organization!
Join Exoticca and play a pivotal role in creating life milestones through unforgettable travel experiences! This is your opportunity to shape the future of a dynamic and innovative travel brand on a global scale. Exoticca is an equal opportunity employer. Diversity and inclusiveness are our core values. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under European, country, or local law.
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