Group Sales Executive

The Company

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences. Having grown from its Asian roots into a global brand, the Group now operates 40 hotels, 12 residences and 23 exclusive homes in 26 countries and territories, with each property reflecting the Group's oriental heritage, local culture and unique design. Mandarin Oriental has a strong pipeline of hotels and residences under development and is a member of the Jardine Matheson Group.

The Hotel

Mandarin Oriental Ritz, Madrid is a luxury Belle Époque palace in the city's famed Golden Triangle of Art. With over a century of history, it epitomises style and elegance. The hotel's rooms and suites, designed by Paris-based studio Gilles & Boissier, blend classic charm with modern comfort. As a culinary destination, Mandarin Oriental Ritz offers five restaurants and bars, curated by celebrated Spanish chef Quique Dacosta, including the Michelin two-starred Deessa. Guests can also unwind in the state-of-the-art wellness centre, making this iconic hotel a serene urban retreat. It's a true symbol of luxury in Madrid.

Responsibilities

Receive and convert incoming enquiries to achieve targets and maximize revenue

Manage the group and event schedule to maximize yield

Focus on a consistently executed up-selling approach

Build strong relationships with customers to fully understand their needs

Arrange and carry out Hotel site inspections

Ensure the complete administration and execution of all planned events

Participate in hotel promotional activities

Requirements

Positive attitude and good communication skills

Commitment to delivering a high level of customer service

One year experience with experience in a sales role

Proficiency in English

Flexibility to respond to a range of different work situations

Ability to work under pressure and under own initiative

Strong selling and interpersonal skills

Creativity with attention to detail

Ability to multitask in a fast paced environment and ability to work under pressure and under own initiative

Passion for sales and for achieving targets and objectives

Benefits

Laundry service.

Free nights in properties of the company.

Canteen inside the hotel.

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