Basic QualificationsBachelor's degree (or working towards a bachelor's degree)Advanced proficiency in written and verbal English and local languageRelevant experience in performing data analysisKey Job Responsibilities• Promote a culture of safety and wellbeing• Analyse and implement corrective actions to ensure quality and productivity are consistently high and business objectives are met across all shifts• Support and lead a team while handling administrative work and building a strong team culture• Analyse performance and suggest process improvements to optimise work and improve customer service• Collaborate with other managers to standardise shift processesA Day in the LifeYou'll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You'll also monitor and maintain process efficiency. Your days will include prioritising routine team management and daily operational tasks, alongside individual escalations, process improvement work, and operational contingency planning. Being a key part of the operations team involves working with colleagues in other teams and external partners to ensure we meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.Preferred QualificationsPreferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.• Experience of communicating with a wide range of stakeholders, including peers and leadership• Experience in a logistical working environment• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentAmazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify, and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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