Governance Business Architect

Do you have experience as a Governance Business Architect?
this could be your opportunity!
You are the person we are looking for if: - Between 5 to 10 years of work experience in Call Center environments.
- Experience in working with Call Center technology in Cloud environments.
- More than 3 years' experience in contact centre systems analysis, in designing contact centre services, processes and environments.
- Understand Contact Centre ECO systems dependencies for example with PCI requirements, CRM tools or Reporting Applications, Workforce Management, Call Recording etc.
- Computer Science Degree or Technical Certification in Telecommunication or similar field.