Working at Stella McCartney is a truly rewarding experience. As a luxury fashion company with a strong ethical standpoint, we are leaders and innovators in our industry.
Overview: Reporting to the EMEA Retail Manager, you will act as the Ambassador of the Stella McCartney Brand, inspiring and developing a diverse team to successfully reach quantitative and qualitative targets by providing a unique in-store experience to the clientele. You will be responsible for the achievement of the store target and the growth of the business, implementing and maintaining concrete actions in line with Brand strategy, ensuring operative functioning and correct management of product, visual merchandising, and operations, as well as the management of personnel in line with the company policies and procedures.
Clear communication is vital to the success of the role, with the ability to work independently as well as collaboratively to ensure the best results for the business. Stella McCartney employees work to a 360-degree formula to ensure they are in control of all aspects of their business. Stella McCartney, Paseo de Gracia is a fast-paced store location, and we are looking for a dynamic and energetic individual who has a passion for leading people and achieving outstanding results. You will have a natural ability to inspire and enthuse those around you, striving to make the team the best they can be.
Stella McCartney has a strong narrative and unique perspectives on environment, people, and sustainability; these values must be reflected in our actions and shared openly and confidently with our team and clients.
Your mission: Sales Performance Achievement: Drive the achievement of the annual sales targets/budget/forecast in accordance with the guidelines received by the company.
Analyse and monitor store KPIs on a daily, weekly, and monthly basis to implement immediate and long-range action plans.
Devise and execute strategies for sales generation to meet monthly goals including Sales Consultant & Team incentives.
Guarantee financial results of the store through effective management and monitoring of margins, stock, and personnel costs.
Optimize the store contribution and monitor personnel costs keeping in line with the set Budget/forecast by developing the KPIs.
Push ongoing growth of the store's turnover through regular feedback to the Buyers on merchandise, stock availability, and sell-through analysis.
Update Sales Consultants on business, focusing on sell-through.
Monitor the team and ensure upselling and cross-selling techniques are mastered.
Team Management: Lead and motivate the sales assistants by being a role model and setting an exceptional example to the team.
Constantly monitor staff KPI achievement and coach each team member, defining specific improvement plans through "one to one" monthly meetings.
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