We are looking for an intern to work in the Global Sales Strategy team, based at Radisson Hotel Group's Center of Excellence in Madrid!
OBJECTIVE
Learn about growing Total Hotel Profitable Revenue by identifying strategic industries and segments.
Gain experience in increasing group-related revenues through analysis and strategic planning while adhering to Radisson Hotel Group brand commitments.
Assist in developing and implementing strategies to support the company's goals and customer experience improvement.
DURATION: 6 months
TASKS
Support to conduct analysis on strategic industries and segments on an ongoing basis, ad hoc or as directed to and formulates recommendations for improving performance where needed to ensure goals are met or exceeded.
Support to define the strategies for sales processes to deliver year on year improvements in sales performance, direct costs savings, improved customer experience and profitable revenues.
Collaborate with all relevant stakeholders (hotel/area/global) to deliver change throughout the organization.
Work closely with the Marketing team to provide input and recommendations on marketing activities and ensure the activities are appropriately targeted and performance assessed to meet the gaps in the business.
Support to monitor market share performance (where applicable).
Be on top of industry trends, news, competitor activities and update the team accordingly.
Participate in workgroups to support the transformation teams with knowledge transfer.
Assist in evaluating channel and intermediary in line with segmentation goals and in compliance with corporate guidelines.
Work closely with Sales teams to provide input and recommendations on sales activities and ensure the activities are appropriately targeted and performance assessed.
Support reviewing key KPIs and CRM systems ensuring standards of entry and data analysis to support the strategy of the company.
Ensure relevant strategic industry SOPs are in place for departments and sales teams, reviews and suggests changes and supports implementation of new SOPs.
Support RHG in business coordination and execution via a consistent delivery of related processes and procedures.
A SUCCESSFUL TRAINEE:
Has to be enrolled in a school program in order to be eligible for the internship.
Fluent English both written and spoken; another European language is a plus.
Good communication and social skills.
Great team player.
Flexible and cooperative.
Ability to work in a fast-paced environment and prioritize work to align with company's and department's initiatives.
COMPANY DESCRIPTION:
Radisson Hotel Group is one of the most dynamic hotel companies operating in over 80 countries with strong brands such as Radisson Blu and Radisson RED.
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