Welcome to the good side of tech
You might have heard about us, but with a different name: Doctoralia. It all started 10 years ago, when we asked ourselves: is anyone in healthcare thinking about patients?
We jumped in and empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients.
And today is the day in which we ask you: will you join us in the next step of making the healthcare experience more human?
Docplanner at scale
We are leaders in 13 countries so far, and more than 90 million patients trust us every month. Almost 300,000 specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management, and One Peak Partners.
And yet, employing over 2,700 people all over the globe, we managed to keep the startup mindset we started with over 10 years ago.
Position Overview
As Global People Operations Specialist, you will be part of the Global People Experience Services team. In this role, you will be responsible for our core HRIS (data accuracy & workflows), People Experience processes (compliance with statutory requirements and internal policies), and guiding local People Experience Services teams.
This is a temporary and remote position to be based in one of our locations.
Your key responsibilities:
Full ownership of our HRIS system, managing the data architecture, workflows, access, permissions, and integrations with the different systems and tools.
Lead the implementation/migration to new tools as part of planned system changes.
Define, implement, and continuously evolve the full PX (People Experience) services processes in a people-centric way, ensuring we offer a compelling and compliant people experience for all our employees.
Lead and support the local PX Services teams across our different countries.
Closely collaborate with and support other PX functions (BPs, TA, Diversity, Solutions, etc.) for the E2E employee journey, from onboarding to offboarding.
Ensure that all PX services teams maintain accurate and accessible employee data and records and have a powerful toolset (HRIS, ticketing system) that our employees love using.
Monitor employee data quality together with the different analytic functions (finance, BI, etc.).
What will help you succeed?
Bachelor's Degree in Business Administration with a focus in Human Resources, labor relations, or a similar degree.
Previous experience in HR (minimum of 7 years with at least 1-2 years in a similar global role, ideally in a tech scaleup organization).
Experience as a system administrator, process owner, and leading projects. You have played a key role in an HRIS implementation project.
Excellent communication and interpersonal skills (fluent English).
Ability to work collaboratively and independently, taking initiative and ownership.
Excellent analytical skills, including compiling data, research, and problem-solving.
If you are an enthusiastic and driven HR professional, keen to learn and develop your skills in a dynamic scale-up environment, this just might be the right place for you!
What will you get in return?
True flexibility and work-life balance:
Remote first in one of our legal entities or hybrid work model in one of our office locations;
Flexible working hours;
Paid time off according to your location of work;
Additional paid holiday on your birthday or work anniversary (you choose what you want to celebrate).
Health comes first:
Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.
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