Our People Operations team is currently organized in 5 regions: Americas, EMEA East, EMEA West, France, and APAC. Despite this regional organization, we aim to provide our employees and internal stakeholders with the same level of service and experience excellence regardless of their location, by keeping our processes consistent and aligned globally. The main responsibility of the Global People Operations Advisor will be to maintain such alignment by being the owner and ambassador of our global processes and tools, as well as managing global projects.
Responsible for global processes requiring coordination with regional teams, HRIS team, and other people teams. Some examples:
-Yearly onboarding start dates calendar.-Point of Contact for Welcome Packs: monthly orders management, ongoing contact with our Onboarding Program Manager, and direct contact with our vendor (to solve any issues that may arise, improve the process, negotiate prices, etc).-Point of Contact for Background Checks (direct contact with our vendor, resolution of platform issues in coordination with our HRIS team, maintenance, and creation of packages in alignment with our compliance team, training of People Operations team, etc).-Yearly Bank Holidays load into our HRIS system in collaboration with regional teams and our HRIS team.Compensation & Tools Campion:
- Management of ongoing compensation letter campaigns in collaboration with Compensation, HRIS, HRBP and regional teams-Being the Point of Contact for Tools development needs in stretch collaboration with our HRIS team: Workday/ServiceNow improvement needs, automatization of processes, etc.Owner of SOX Controls monthly processes: sending reports as well as identifying and implementing improvements.
Maintenance of process alignment within regions: develop strong expertise regarding our main people operations processes and tools: improving inefficiencies, coordinating the implementation of new processes, managing shared programs, and maintaining our Knowledge Base (Absences & Leaves, International Mobility, Onboarding/Offboarding, talent processes, etc.). Ongoing collaboration with involved internal stakeholders: Talent Acquisition, Global Mobility, HRIS, Talent & Learning, Payroll.
Participation in Global Projects requiring coordination of efforts between regional teams and other internal stakeholders and Project Manager of Internal People Operations Projects.
Identify and develop learning & development needs within People Operations (team well-being initiatives, tools, hard & soft skills, service excellence, etc).
2 to 4 years of experience in a People administration role.Excellent understanding of HR operations and development of tools & key processes (onboarding, offboarding, compensation, etc) in a global company.Excellent administrative and technical skills (Excel; PowerPoint, etc.).Experience with HR Information Systems such as Workday and ServiceNow is a must.Demonstrate flexibility and adaptability to be successful in a rapidly changing environment.English fluency (written/spoken).Proven self-starter with the ability to work largely without direct supervision.Previous experience in a multi-cultural, technology-orientated business is a plus.Proactive mindset, not afraid of raising questions, with a willingness to learn and take on new challenges.You can build strong & trustful relationships with the people you work with.We acknowledge that many candidates may not meet every single role requirement listed above. If your experience looks a little different from our requirements but you believe that you can still bring value to the role, we'd love to see your application!
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