Global It - Crm Consultant

The Opportunity

Join our Global Digital Technology Team and be part of our Consumer Intelligence & CRM projects in collaboration with different Business stakeholders.

What you'll get to do

- Leading and steering the CRM projects and operations in close collaboration with Business stakeholders, CE, Global CRM Business analysts, Architect & Integration Manager, internal Brand's PMs and external consulting agencies.

- Leading the CRM operations team, looking for continuous improvement.

- Understanding of IT architecture, integration patterns, and databases.

- Managing multiple stakeholders.

- Managing the implementation and rollout of the CRM capabilities and other strategic and Commercial projects to deliver the highest possible business value for Puig.

- Participate on the CRM vision, strategy, and roadmap in alignment with business goals and internal consumers' needs.

- Ensure that the GCRM Business strategy is translated into tasks for development, serving as a liaison between GCRM and Operations as well as Digital & Retail team.

- Prioritizing CRM requirements to ensure the product delivers unique value.

- Taking the IT ownership of the CRM Ecosystem, covering the whole life of the end consumer, Loyalty, Reporting, Consumer Service, etc.

We'd love to meet you if you have

- +5 years in a similar position.

- Experience working in a global organizations and heterogenic environment, with ability to build relationships and manage stakeholders at every level.

- Strong development and architecture experience on Cloud platforms, API development and Integrations.

- Experience in developing on and integrating CRM platforms.

A few things you'll love about us

An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package

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