Global It - Crm Consultant

Puig is a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness. Founded more than 100 years ago, Puig is a family-owned company with a long-term commitment to our brands and stakeholders.
The OpportunityJoin our Global Digital Technology Team and be part of our Consumer Intelligence & CRM projects in collaboration with different Business stakeholders.
What you'll get to doLeading and steering the CRM projects and operations in close collaboration with Business stakeholders, CE, Global CRM Business analysts, Architect & Integration Manager, internal Brand's PMs and external consulting agencies.Leading the CRM operations team, looking for continuous improvement.Understanding of IT architecture, integration patterns, and databases.Managing multiple stakeholders.Managing the implementation and rollout of the CRM capabilities and other strategic and Commercial projects to deliver the highest possible business value for Puig.Participate on the CRM vision, strategy, and roadmap in alignment with business goals and internal consumers' needs.Ensure that the GCRM Business strategy is translated into tasks for development, serving as a liaison between GCRM and Operations as well as Digital & Retail team.Prioritizing CRM requirements to ensure the product delivers unique value.Taking the IT ownership of the CRM Ecosystem, covering the whole life of the end consumer, Loyalty, Reporting, Consumer Service, etc.We'd love to meet you if you have+5 years in a similar position.Experience working in global organizations and heterogenic environments, with the ability to build relationships and manage stakeholders at every level.Strong development and architecture experience on Cloud platforms, API development, and Integrations.Experience in developing on and integrating CRM platforms.A few things you'll love about usAn entrepreneurial, creative and welcoming work cultureA range of learning and development opportunitiesAn international company with plenty of opportunities to growA competitive compensation & benefits package
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