Global Forwarding Agent - Ocean ExportGlobal Forwarding Agent - Ocean ExportApply remote type Hybrid locations Barcelona time type Full time posted on Posted 3 Days Ago job requisition id R42465C.H. Robinson is growing its team in Barcelona and is looking for a Global Forwarding Agent - Ocean Export to join our Global Forwarding division. This role provides an exciting opportunity to become a versatile expert in global forwarding, tackling diverse challenges across regions and industries.At C.H. Robinson, we believe that in-person collaboration fuels innovation and drives success. In this role, you'll spend three days a week on-site, working alongside talented peers to spark creativity and achieve impactful results. With the flexibility to work remotely two days a week, this position offers the perfect balance between teamwork and independence.Are you a detail-oriented, problem-solver, resilient and with a passion for global logistics? If this resonates with you, we would love to learn more about your experience and what drives you. Apply today and take the first step toward a fulfilling career in global logistics with C.H. Robinson!RESPONSIBILITIES:The duties and responsibilities of this position consists of, but are not limited to, the following:Maintain Operational Excellence:Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargoApply industry knowledge and critical thinking to adapt processes and to create solutions in response to challenges both internally and externallyCoordinate tasks on the shipments to meet all customer SOP requirements: booking approvals, processing pre-alerts, governmental filings, executing delivery, ensuring proper invoicing, etc.Facilitate Relationships:Collaborate with our international team members and third-party agents to ensure efficiency, excellent customer service and creative problem resolutionBuild great relationships with customers, responding timely and following up on issue resolutionProvide reporting and documentation support to internal and external customersParticipate in customer business reviewsContribute to seamless forwarding operations across various regions, gaining exposure to unique challenges and client needsQUALIFICATIONSRequired:Minimum 1-3 years of Ocean Export experienceFluency in English and Spanish (written and verbal)Preferred:Ability to work in a fast-paced and deadline-driven office environmentCritical thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needsKnowledge or coursework in Supply Chain, Logistics, or International BusinessProficiency in Microsoft Office Suite of programsExcellent customer service skills and follow-up to be utilized with customers and the networkWHAT WE OFFER?Real opportunities to grow your talent in a fast-moving, global organizationA fun, open, and inclusive workplace that encourages innovative thinkingPossibility to develop your language skills in our multilingual officesOpportunities for professional growth with access to training platformsComprehensive benefits: competitive salary and performance-based bonuses, Employee Assistance Program (EAP), Employee Stock Purchase Plan (ESPP) after one year of employmentFlexible work arrangements to support a healthy work-life balanceQuestioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we're building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
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