Global ESS Service Director (H/F) Country: France
City: LEVALLOIS PERRET
Workplace location: LEVALLOIS PERRET-QUAI C. PASQUA(FRA)
Domain: Sales
Type of contract: Regular position
Experience: Minimum 6 years
Context & Environment The Global Services Director, ESS is responsible for managing an international multidisciplinary team. He/she is responsible for organizing and leading the global service business performance, in complete coordination with the Bid Manager and each Sales Manager (EMEA, Americas, APAC - Key Account). He/she implements effective management, reporting and methodology tools within their teams. He/she provides effective, consistent and inspiring leadership to the team to support the commercial success of the ESS entity. He/she provides continuous and clear reporting to the Director of Operations and other stakeholders (for example, the Saft Security Committee on Upgrades and Renovations, Saft's Environmental and Finance Director on Recycling Mapping and Financial Coverage, etc.).
We are looking for our site in Levallois (France) or Madrid (Spain).
Activities Organize and provide support relating to the Guarantee of ESS Services, including the responsibility for the profitability of the Services. Owns the ESS Services vision, strategy, and development of the evolution roadmap development. Covers the development of the offer of services and the commercial policy in the pre-sale phase, sales support, and execution of the project. Develops the value proposition for new ESS services and maintenance. Prepares internal and external project reviews with the client. Maintains contact with the customer. Considers maintenance constraints in product design as well as test ability and tele diagnosis themes. Management and follow-up of contractual requirements and writes the maintenance plan. Controls product maintenance costs and tracks the customer's mastery interfaces and maintenance facilities. Leads the delivery and approval of deliverables related to maintenance documentation. Ensures completion of training related to the maintenance perimeter. Creates a plan to manage obsolescence. Secures the validation plan and demonstration plan related to performance requirements and commitments. Perform other duties as assigned. Candidate Profile Advanced Technical Studies. Significant operational experience recognized in services and maintenance. Proven team managerial experience. Aguerie at high levels of exposure. Required qualities: Motivation and determination, rigor, confidentiality, pedagogy, analytical and synthesis skills, listening, responsiveness, team spirit, cross-cutting, ability to influence, international. English read, written, spoken. Additional Information TotalEnergies values diversity, promotes individual growth and offers equal opportunity careers.
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