Global Demand Management Associate

Functions & Responsibilities: The job consists of tracking and monitoring end-to-end the process of defining, planning, developing, testing, and deploying SW functionalities defined to satisfy incoming demand requests from different users. This process is guided by an annual Plan Director and follows a predefined quarterly planning and execution cycle. All incoming demand is reviewed, registered, and assigned for execution to the development teams; these development teams are measured on different metrics and KPIs that need to be collected, tracked, and analyzed to identify areas of improvement. Additionally, all the information from this monitoring needs to be organized and reported at different levels to facilitate decision making in other areas.Required skills:Preferred technical background (engineering, computer science, or data science)Proficiency with basic office automation and reporting tools (PowerPoint, Excel, PowerBI)Communication and interpersonal skills to work closely with remote teamsAbility to work semi-independently with minimum guidance and taking the initiativeAbility to lead small projects with multifunctional teamsAnalytic skills to derive conclusions and action items from dataLanguage skills: English and PortugueseValuable experience:PMO or similarKnowledge of SW Development Life Cycle and agile development methodology and metricsFamiliarity with payment industry business model and key concepts
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