Global Customer Data & Personalization Manager

Detalles de la oferta

.Job Title: Global Customer Data & Personalization Manager Job Description: We invite you to join Signify to bright future together, in a position where you can learn new things every day and thrive. As a Global Customer Data & Personalization Manager, you will be part of the Digital Experience and Platforms Center of Excellence. The team is responsible for developing and implementing the global omnichannel and personalization strategy and capabilities across all related subdomains, including data collection, customer data platforms, and journey activation capabilities for both B2C and B2B brands. These strategies are deployed in over 50 countries. In this role, you will collaborate closely with other managers in our team and external stakeholders from business and IT departments to define the strategy for your domain and lead its execution, implementation, and adoption across various verticals. To advance our goals, we are seeking a motivated and innovative Digital Experience MarTech expert. This individual will bring experience, fresh ideas, and creative thinking to enhance our marketing automation and personalization efforts. The focus will be on generating business value, improving user experience, and maintaining exceptional product quality for leading lighting brands such as Philips Hue, WiZ, Signify, and Interact in both B2C and B2B markets. WHAT YOU'LL DO Platform Strategy and Vision Lead: Develop and execute a comprehensive global CDP and Personalization strategy for all Signify brands B2C and B2B, in collaboration with Marketing Strategy Managers, Division Stakeholders and your peers in the DE&P CoE, to create maturity roadmaps by integrating business insights and technological enhancements that leverage our Digital Ecosystem. Facilitate budget planning and business case creation. Cross-Touchpoint Landscape and Ecosystem Strategy: Expert in validating business feasibility of digital experience initiatives, to ensure marketing roadmaps are aligned across applications and match the target architecture. Provide advanced technical expertise on AEP/AT/Data Collection and other DX technologies internally, emphasizing customer-centric design principles. Personalized Customer Experience Optimization: Create and optimize a personalized customer experience through the establishment of a personalization model across various touchpoints. Investigate and define customer profile enrichment initiatives, leveraging first-party data collection, to improve segmentation and personalization possibilities across different touchpoints. Contribute to the definition of a content supply chain strategy to improve time to market of personalization initiatives. Data Strategy and Measurement Framework: Define together with the Data Collection & Analytics Manager a global data strategy based on business use cases, and the creation of a robust measurement framework, to improve the democratization of data in the company


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

Operations Director

Ready to lead a dynamic sales operations team from the comfort of your home? We're seeking a strategic Operations Director to streamline our processes and dr...


Adaptive Teams - Madrid

Publicado 19 days ago

Responsable Comercial Fontanería - Usera

OBRAMAT (antes BRICOMART) es la empresa de referencia de distribución de Materiales en el mercado de la Reforma y Construcción integrada en GRUPO ADEO, prime...


Obramat - Madrid

Publicado 19 days ago

Coordinador/A Comercial

Somos una HR Tech enfocada en ofrecer servicios de descubrimiento de Talento.  Nos centramos principalmente en la persona para poder proporcionar el mejor ca...


Key Talent Indicator - Madrid

Publicado 19 days ago

Gestor Comercial De Cuentas

En beonit buscamos a gestores comerciales de cuentas que realizarán funciones informativas y de negociación con cuentas de la compañía. Se buscará favorecer ...


Beonit - Madrid

Publicado 19 days ago

Built at: 2024-12-04T18:46:41.442Z