.With more than 56,000 professionals across the globe, Avanade advances the world through the power of its people and Microsoft. Avanade's parents —Accenture and Microsoft— had a bold vision when we were formed through a joint venture 20+ years ago: to deliver innovative services and solutions to enterprises worldwide using the Microsoft platform. Today, Avanade is recognized as the largest and most experienced Microsoft partner, winning Microsoft Partner of the Year 17 times and a host of regional and solution awards in addition to industry recognition from IDC, Forrester and more.Role OverviewAt Avanade, we believe in making a genuine human impact in everything we do. We transform businesses, uncover ways technology can improve the way we work and live, and change the world for the better. All this through the power of our people and cutting-edge Microsoft technology. Helping our clients advance the world through bringing together the power of people and Microsoft technologies is at the heart of our vision and value proposition. We are fortunate to be trusted by thousands of organisations around the world to deliver their business-critical technology capabilities and work hard every day to continue to innovate to make them successful. This role is pivotal for our organisation to ensure that we continue to build client centricity into every part of our business, that we make decisions that will ultimately improve the experience for our client and to ensure we continue to evolve how we help them achieve their goals.Key Role ResponsibilitiesIt's an exciting time for the marketing community at Avanade and our role in ensuring our organization focuses on our clients at every opportunity. Everyday, our 56,000 people around the world are doing amazing things for our clients. This new function for our business is designed to ensure we constantly improve our relevance for our clients. As the Client Experience Marketing Lead, you will own a global function enabling Avanade to improve our understanding of how we can better support and serve our clients, the experience that they have across our business and help ensure we are constantly improving how we show up. You will be passionate about client impact, about the role technology has in delivering strategy change, be able to translate insight into actions for the business and bring diverse teams together to do amazing things.Your Role IncludesClient insight: working across sales, marketing, and our growth office to create a client insight centre of excellence enabling us to understand our addressable market, opportunities to add more value, white space, and propensity opportunities. Working with global and area teams to turn this insight into targeted campaigns.Segmentation: owning the segmentation model for the business including a regular cadence of updates. Working closely with sales, marketing and delivery to design and track programmes mapped to each segment
