**Why Kyndryl**
Kyndryl is a market leader that thinks and acts like a start-up.
We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day.
So why work at Kyndryl?
We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers, and our communities.
We invest heavily in you - not only through learning, training, and career development, but also through the flexible working practices and stellar benefits that help you grow and progress long-term.
And we give back - from planting 90,000 trees in our first 3 months as part of our One Tree Planted initiative to the Corporate Social Responsibility and Environment, Social and Governance practices embedded within everything we do, we are committed to powering human progress in an ethical, sustainable way.
**Your Role and Responsibilities**
- Perfil Gestor de cambios IT.
- Responsable de monitorizar los tickets de cambio con el fin de garantizar que los miembros del equipo de operaciones cumplan con los procesos y las políticas de negocio.
- Revisar las solicitudes de cambios y asegurarse que sigue los procedimientos de gestión de cambios y peticiones.
- Facilitar la resolución de incidencias, por ejemplo, detectando colisiones y conflictos de programación en el calendario.
- Revisar las tareas del cambio y para tareas de marcha atrás.
- Conocer el riesgo de cada cambio y garantizar que se asigne al cambio el nível de riesgo apropiado.
- Controlar los cambios de sus respectivas áreas para garantizar que cumplan los requisitos de gestión de cambios de tecnología.
- Facilitar revisiones una vez que haya finalizado la instalación para detectar instalaciones problemáticas y cambios que no han funcionado.
- Participar en las reuniones de CAB.
- Trabajo a turnos alternos 16x5 (mañana-tarde de lunes a viernes), con intervenciones fuera de horas para cambios mayores.
**Required Technical and Professional Expertise**
- Experiência probada en Gestion de cambios basada en ITIL.
- Conocimientos de sistemas distribuidos.
- Capacidad de interlocución con equipos técnicos y de desarrollo Conocimientos de herramientas de gestión de cambios y proyectos.
**Preferred Technical and Professional Experience**
- Deseable conocimiento de sistemas operativos y middleware y network
**Required Education**
None
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are.
We welcome people of all cultures, backgrounds, and experiences.
But we're not doing it single-handily: Our Kyndryl Inclusion Networks (KINs) are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice.
This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture.
That's the Kyndryl Way.
**Other things to know**
**Primary Job Category**
Technical Specialist
**Role (Job Role)**
Service Coordinator
**Employment Type**
Full-Time
**Contract Type**
Regular
**Position Type**
Professional
**Travel Required**
Some travel may be required based on business demand
**Company**
(Y064) Kyndryl España, S.A.
**Is this role a commissionable / sales incentive based position**
No