**Advisor****Location**- Barcelona, Spain**Language**- German*****Description**:Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.We are looking for a** German-speaking Customer Representative **to join one of our exciting projects.What we offer youYou will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment,
with some of the most innovative technologies on the market.What you will learn with us will make you a valuable member of our team or any other team.Your benefits:- **Full time 39 hours/week contract: Monday to Friday 09:00 - 18:00**:- Salary 17 000 euros gross/year + up to 2400 euros gross/year in bonus- Great office location in **Barcelona**:- Friends hunting (referral) bonus- Full paid training about the company and the project you will be working on- Career development program and specialized courses**What you'll experience with us**As a **Customer Representative **in our team, you will:- Log call details onto call management systems and provide response and solution within SLA**We'll be a great match if you**:- Are native or proficient in German and advanced in English- Good disposition to work in a customer service environment- Customer care skills - ability to listen to and understand the customers' needs- Ability to take ownership of, and progress calls to resolution or to escalate call to resolution**It is a plus if you have**:- Experience of work under pressure and deadlines- Coaching experience- Ability to delegate tasks- Problem solving and reactivity abilities- Proactiveness and persuasion skillsIf this sounds like you,
join us!Who we areWe're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.We are an equal-opportunity employer**RRQ23-007638-1-GERMANY
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