German-Speaking Client Support Advisor

German-speaking Client Support Advisor, BarcelonaPuesto: German-speaking Client Support Advisor Publicada: 07.12.2024.
Actual hasta: 21.12.2024 Salario: a convenir
Área: Staffing/Agencias de Empleo Jornada laboral: completa
Sexo: indiferente
Empresa: Workster
Descripción de la ofertaWorkster partners with a major player in international outsourcing to reinforce their Barcelona Team with German speakers.
We are looking for Client Support Advisors with excellent German and English to handle customer inquiries (order queries and technical support) for household appliances.
Your RoleSolving Customer Inquiries by phone and email regarding our productsClarifying any concerns or issues regarding ordersProviding technical support in case of malfunctions of any of our appliancesRepresenting the brand in a professional and polite mannerEnsuring customer satisfaction through maximum efficiency and workloadRequirementsC1 / Native level of GermanExcellent English (B2-C1)Experience in Customer Service is an advantageBe based in the wider Barcelona areaAnalytical skills to identify customer needsOfferTraining: 6 days of training from 9 AM to 6 PM.
Contract: Permanent, 39 or 30 hours per week.
Great work Schedule: Monday to Friday – 39hs: 9AM-6PM / 30hs: 11AM-5PM.
Work Mode: Hybrid training and work arrangement.
Additional Benefits:
Free gym for employeesTerrace with views of BarcelonaOpportunities for real growth within the companyFree language classes for all employeesEmployee experience program with weekly activitiesSpecial discounts on private health insurance, technology, etc.
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