German Speaking - Client Experience Specialist (M/F/D) Kx-670 Xq987

Locations: Spain, Home Office, Remote - Europetime type: Full timeposted on: Posted Todayjob requisition id: JR100310CoachHub is on a mission to democratise coaching for all career levels worldwide. We need an amazing team to achieve this, so we're bringing together kind, smart, and highly-skilled people from all corners of the globe.If you'd like to shape the success story of a fast-growing, award-winning company and the leading global digital coaching platform - get in touch!Position: Client Experience SpecialistAs the Client Experience Specialist, you will act as the initial point of escalation for our German speaking Coachees and Coaches to ensure they have a positive and seamless experience.You will need exceptional communication skills, understand the importance of active listening principles, and demonstrate an ability to control conversation, whilst always retaining focus on the customer's needs.The role not only involves clear and effective communication with customers but also ensuring internal communications are transparent and well-coordinated. This includes fostering clarity and coherence among various internal teams.If you have excellent communication skills, a customer-centric mindset, and a strong commitment to delivering great service, we want to hear from you!#J-18808-Ljbffr