German Hr Admin Associate

.Your candidacy is currently being considered for a requisition for an Alight Inc group company. As you may be aware, Alight has announced intent to divest its Payroll & Professional Services business to HIG Capital.After the transaction closes, this position will be aligned to the new Payroll & Professional Services owned by HIG Capital ( Divested Group').By applying for this position which will be with the Divested Group company, you understand and agree to the information you submitted for your application with Alight being shared with the Divested Group company.In addition, if you are made an offer of employment, it will be contingent on your undergoing and successfully completing a background check consistent with the Divested Group company employment policies.THE ROLE :To contribute and be part of the team responsible for the support and execution of data management / customer services activities, ensuring that output is accurate and on time.Your responsibilities will be focused on HR Administration processes and Customer Care services and you will be flexible supporting either as or when required.RESPONSIBILITIESUse HR Administration expertise to advise upon client queries / issues and ensure a good understanding of Client specific processes and tasksIndependently perform Data Management or Customer Service activities as per the agreed calendar and KPIsEnsure Data Management is performed accurately and on timeEnsure Tickets and Calls are responded within SLA timescales and to a high standardFollow Detailed Working Instructions (DWIs) and highlight any gaps / inconsistencies in the documentation