German/English Customer Support Consultant - Serbia Lo-654

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We are efficient, evaluate talent objectively without bias, and close hiring times in record time, delivering optimal results.
Job DescriptionAs a Customer Service Consultant, you will be the primary contact for Lufthansa passengers, answering questions mostly regarding flight reservations, cancellations, and online check-in via phone.
ResponsibilitiesAnswer inquiries regarding flight reservations, cancellations, and online check-in.Handle calls in German and English from various countries.Profile RequirementsSpeak German at a B2 level and English at a B2 level.Excellent communication, multitasking, and problem-solving skills.Previous experience in customer service is a plus.We OfferA remote position based in Serbia.A professional and multicultural working environment.Modern induction training and career path.Experience working in a world-leading flight company.Opportunity to grow within the organization.A contract focused on a long-term relationship.Full-time job, 8h/day, 40h/week.Relocation package.Fixed salary + bonus.21 days of vacation.Private health insurance.#LI-YM1

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