German Customer Service & Technical SupportAthens, GreeceOur client provides excellent opportunities for experienced customer service and technology enthusiasts to work with the world's tech leaders!A great opportunity to experience working in the world of computer software, consumer electronics, personal computers, and online platforms. Join the Customer Service & Support Team to support customers.What you will do:Identify customers' needs and deliver appropriate solutions, including sales.Guide customers facing issues related to billing inquiries, handle transactions, and provide resolutions to inquiries in a timely manner.Assist customers in placing orders and related issues.Answer customers' inquiries and troubleshoot or escalate technical issues they face.Follow standard diagnostic procedures with an emphasis on handling frequently asked questions effectively.Turn every customer into a happy customer!Exchange ideas and solutions with colleagues.What you will bring:Fluent German.Excellent communication skills.Sales experience with consumer products and services will be an asset.Technical research skills to troubleshoot customer problems.Advanced internet research skills.An empathetic soul with matching communication skills.A positive and adventurous attitude.A willingness to soak up all the knowledge and experience offered.On offer:Complete support to ease your relocation to Greece (client provides flight tickets, hotel accommodation, and support with the house searching process - all at no cost to you).Competitive monthly salary + 2 extra salaries per year.Health care benefits and numerous discounts.Full training by certified instructors.Professional growth & development opportunities.Special events as well as community & social responsibility initiatives.Free online Greek language courses.State-of-the-art premises, providing a great working environment with relaxing break areas.Work for a Great Place to Work-Certified Company that fosters diversity.Candidate must have EU citizenship or permission to work in Greece.Apply today! Please email CV for immediate interview: ******
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